Frequently Asked Questions

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Smart Menu works seamlessly across Android phones, tablets, and any device with a modern web browser. No need for special hardware—just a reliable internet connection.

Once your registration is complete, setup can be done in less than 24 hours. You’ll also receive one month of free administrative support to get you fully onboarded.

Yes! For dine-in guests, they simply scan a QR code on the table to access the digital menu and place orders—no app download required

Yes, a stable internet connection is needed for syncing orders and managing real-time updates across devices. Offline functionality is currently limited.

Absolutely. You can add, remove, or update items, prices, and availability anytime through the admin dashboard. We also offer optional menu upload support during onboarding.

Pricing starts at ₦50,000/month for the Basic package. Other tiers offer more features like multiple kitchens/bars and extra admin tools. Visit our Pricing page for full details.

Yes. We provide ongoing customer support, software updates, and server maintenance as part of your subscription. Our support team is always a call or chat away.

Yes, Smart Menu logs every order in real time, and access is role-based to prevent unauthorized changes or invoice tampering. This increases accountability and reduces manual errors.

Smart Menu is designed to scale. Whether you're a single-location café or a multi-branch restaurant, our solution can be customized to fit your size and workflow without adding complexity.

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